Vassar Labs IT Solutions Pvt Ltd

Ensuring Grievances redressal

This module acts as a public grievances redressal system where public can log in the problems seeking solution wherein the system maps all the people who are responsible for the desired services to be rendered. Thus, it resolves citizen grievances within SLA limits, focuses to improve citizen services along with helping authorities to drive compliance.

APDMA

Empowering smooth city administrations and timely delivery of citizen services

Digital Municipality

Delivering multiple municipal services through a single window to empower smarter city governance

Grievances insights

Helps understand the nature of grievances with the timeframe

Service quality assessment

Public can raise surveys and give feedbacks

Heat maps

Providing insights into the level of grievances in an area

Department productivity index

Helps evaluate departments based on the grievances redressal

Improving SLAs

Understanding if the predefined SLAs are met or not

Citizen happiness

Estimating the overall well being of the citizens

More Than Public grievance & Redressal system

Our cityWISE platform includes

Land Use Change Monioring

Enabling near real-time monitoring of land use changes using satellite imagery helping in understanding the land use trends and providing actionable insights

Encroachment Monitoring & Removal Workflow

Assists with near real monitoring to identify any land encroachments safeguarding public assets resulting in improved productivity and performance

Building Permission & Deviation Monitoring

Enables identification of new constructions and buildings leveraging AI and satellite imagery ensuring compliance to building permissions and monitoring building deviations for smooth city administration

Municipal Administration

Ensuring smooth administration through application specific geoportals for property tax, water charges, water supply, compliances etc. Providing last mile visibility for revenue collection and service delivery

City Infrastructure Health Monitoring

Monitors the extent of green cover, road quality, garbage points etc. enabling city hygiene and quality living for an effective city governance and public welfare

Citizen Services

Unified visibility for water connections, registrars, trade licenses, e-permits etc. that helps administrators improve effectiveness and transparency for smooth city governance ensuring public welfare.

Urban Flood

AI/ML embedded technologies that sends early flood warnings and integrates inundation mapping leveraging smart decision support. Disaster prevention advisories ensuring last mile visibility

Water Supply & Sanitation

Satellite based remote sensing that monitors networks

Disaster Management

The system monitors patterns and cites early warnings on extreme weather events. Integrates all modules and provides an unified decision support on emergency risk management.

Sustainable Development

Active monitoring that leverages actionable developments of natural/economic resources. A decision support system that sustains balance across all facets of the ecosystem.

City Financial health

Perfect for growing your brand’s social community and engage with the right audience. We manage everything from curation of content to management of comments and everything in between.

If our work sounds interesting to you and you wish too learn more, feel free to ask us for a free demo. Click on the link below and schedule your time.

Ensuring Grievances redressal

APDMA

Digital Municipality